Customer Analytics and Consulting Myndshft Direct

Myndshft Direct Analytics and Consulting Portfolio

Myndshft Direct’s Customer Analytics and Consulting services help our clients capture value from big data, intelligent automation, and the internet of things. Our intent is to bring value from all of our solutions – from idea to measurable impact.

Our knowledge and domain expertise is aligned into the following areas:

  • Customer Experience and Analytics

  • Operations & Performance Management

  • New Product Development

  • Supply Chain Optimization

  • Executive, Operations, and Financial Decision Support

 

Our Services Include:

CRM Technology Enablement Consulting

Strategy & Operations

  • Assessments

  • Strategy Deployment & Execution

  • Operational Process Design and Optimization

  • Contact Center Design & Transformation

  • Customized Engagements

Customer Experience Consulting

Customer Experience

  • Customer Acquisition, Retention, and Loyalty

  • Customer Lifecycle and Journey Mapping and Analytics

  • Customer Segmentation & Analytics

Customer Insights Consulting

Insights

  • Predictive Analytics

  • KPI Alignment and Measurement

  • Real-time Executive, Customer, and Operational Dashboards

Customer Acquisition Retention Loyalty Consulting

Culture

  • Organizational Design

  • Leadership Development

  • Technology Adoption & Change Management

  • Employee Analytics

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